Refund policy

At Mytharawear, we are committed to providing excellent customer service and a secure shopping experience for men’s and women’s fashion customers worldwide.

We accept returns within 30 days of the delivery date, regardless of location.

Return Conditions

To qualify:

• Unused, unworn, unwashed items only
• Original tags attached
• Original packaging included
• No damage from misuse

Refund or exchange will be issued after inspection.

Up to 10% deduction may apply if condition is not met.

Return Shipping Costs

Customer covers return shipping unless:

• Wrong item sent
• Damaged or defective item
• Fulfillment error

Final Sale Items

• Clearance items
• Gift cards
• Promotional items
• Marked non-returnable items

Exchanges & Refunds

• Exchange after inspection
• Refund to original payment method
• Processing time varies

How to Return

Include:

• Order number
• Name
• Refund or exchange request
• Original packaging and tags

Damaged Items

Report within:

• 5 days (domestic)
• 10 days (international)

Provide photos and order details.

International Returns

Mark as:

"Returned Goods"

Refund Processing

• Refunds go to original payment method
• Shipping fees are non-refundable unless our fault

Contact Us

Email: [email protected]
Hours: Monday – Friday | 9:00 AM – 6:00 PM (GMT+8)

Company Information

Store Name: Mytharawear
Company Name: Huapin Select Limited
Website: mytharawear.com
Email: [email protected]

Address:
FLAT 08A, 19/F, CHINA SHIPBUILDING TOWER,
650 CHEUNG SHA WAN ROAD,
LAI CHI KOK, HONG KONG