FAQ

1. Who are we?

Mytharawear is a global men’s and women’s fashion store offering stylish, versatile, and modern apparel for everyday wear and seasonal trends.

2. Where do you ship from?

We collaborate with international logistics partners to ensure efficient global delivery based on location and product availability.

3. Do you ship worldwide?

Yes, we ship to most countries and regions worldwide.

4. Is my payment secure?

Yes. All payments are protected with SSL encryption to ensure secure transactions.

5. How can I track my order?

Tracking details will be emailed to you once your order has been shipped.

6. How long does delivery take?

Delivery typically takes 7–20 business days depending on destination and customs clearance.

7. Can I return my order?

Yes. We offer a 30-day return policy for eligible items.

8. Can sale items be returned?

Sale items may not be eligible for return unless damaged, defective, or incorrect.

9. How do I contact customer service?

Email: [email protected]
Support Hours: Monday – Friday | 9:00 AM – 6:00 PM (GMT+8)

10. Do you offer bulk discounts?

Yes. Contact us for wholesale and partnership inquiries.

11. Can I cancel or modify my order?

Orders can only be modified or canceled before processing begins.

12. What sizes do you offer?

We offer a wide range of men’s and women’s sizing options. Please check product size guides.

13. What if my item arrives damaged?

Contact us within 48 hours with photos for assistance with replacement or refund.

14. How can I choose the correct size?

Please refer to the size chart on each product page or contact support for help.

15. Company Information

Store Name: Mytharawear
Company Name: Huapin Select Limited
Website: mytharawear.com
Email: [email protected]

Address:
FLAT 08A, 19/F, CHINA SHIPBUILDING TOWER,
650 CHEUNG SHA WAN ROAD,
LAI CHI KOK, HONG KONG